Your Rights as a Patient and Consumer

White Label Pharmacy is committed to providing safe, compliant, and high-quality pharmacy services.
If you have a concern or would like to file a complaint about pharmacy services, medication safety, or professional conduct, you may contact your state Board of Pharmacy directly. State Boards of Pharmacy regulate pharmacies and pharmacists and provide official complaint channels for consumers. Below you will find direct links to the appropriate complaint page for each U.S. state and territory.

How to File a Complaint?

  • 1. Find your state in the list below

  • 2. Click the link to your State Board of Pharmacy complaint page

  • 3. Follow the instructions provided by your state’s regulatory authority

If you need assistance locating the appropriate resource, you may also contact White Label Pharmacy support.

State Board of Pharmacy Complaint Links

Note: This section contains official public complaint links provided by state regulatory agencies.
  1. Alabama – File a Complaint with Your State Board of Pharmacy
  2. Alaska – (check “Professional Licensing – Board of Pharmacy” for contact/complaint info) https://www.commerce.alaska.gov/web/cbpl/professionallicensing/boardofpharmacy.aspx (Alaska Department of Commerce)
  3. Arizona – https://pharmacy.az.gov/file-complaint (pharmacy.az.gov)
  4. Arkansas – https://pharmacyboard.arkansas.gov/file-a-complaint/ (Unite for Safe Medications)
  5. California – https://www.pharmacy.ca.gov/consumers/complaint_info.shtml (pharmacy.ca.gov)
  6. Colorado – https://dora.colorado.gov/pharmacy-board (complaint form available) (Unite for Safe Medications)
  7. Connecticut – https://portal.ct.gov/DCP/Complaint-Center (Unite for Safe Medications)
  8. Delaware – https://dpr.delaware.gov/statement-of-complaint/ (Unite for Safe Medications)
  9. District of Columbia – https://dchealth.dc.gov/node/145702 (Unite for Safe Medications)
  10. Florida – https://www.flhealthcomplaint.gov (Unite for Safe Medications)
  11. Georgia – https://gbp.georgia.gov/webform/georgia-board-pharmacy-complaint (Unite for Safe Medications)
  12. Hawaii – http://cca.hawaii.gov/rico/file-a-complaint/ (Unite for Safe Medications)
  13. Idaho – https://bop.idaho.gov/complaint/ (Unite for Safe Medications)
  14. Illinois – https://www.idfpr.com/Admin/DPR/DPRComplaint.asp (Unite for Safe Medications)
  15. Indiana – https://www.in.gov/pla/complaints.htm (Unite for Safe Medications)
  16. Iowa – https://pharmacy.iowa.gov/complaint-form (Unite for Safe Medications)
  17. Kansas – https://pharmacy.ks.gov/resources-and-complaints/complaint-form (Unite for Safe Medications)
  18. Kentucky – https://pharmacy.ky.gov/Pages/Complaint.aspx (Unite for Safe Medications)
  19. Louisiana – http://www.pharmacy.la.gov/fileacomplaint.htm (Unite for Safe Medications)
  20. Maine – https://www.maine.gov/pfr/professionallicensing/boards/pharmacy/complaints.shtml (Unite for Safe Medications)
  21. Maryland – https://health.maryland.gov/pharmacy/Pages/complaints.aspx (Unite for Safe Medications)
  22. Massachusetts – https://www.mass.gov/how-to/file-a-professional-licensure-complaint (Unite for Safe Medications)
  23. Michigan – https://www.michigan.gov/lara/admin/pa/complaints-and-discipline (Unite for Safe Medications)
  24. Minnesota – https://mn.gov/boards/pharmacy/complaints/ (Unite for Safe Medications)
  25. Mississippi – https://www.mbp.ms.gov/Pages/default.aspx#Complaint (Board site; no online form) (Unite for Safe Medications)
  26. Missouri – https://pr.mo.gov/pharmacists-file-a-complaint.asp (Unite for Safe Medications)
  27. Montana – http://boards.bsd.dli.mt.gov/pha#10 (Board page with complaint info) (Unite for Safe Medications)
  28. Nebraska – https://dhhs.ne.gov/regulation-and-licensing/Pages/pharmacy-board.aspx (Unite for Safe Medications)
  29. Nevada – http://bop.nv.gov/Services/complaint/ (Unite for Safe Medications)
  30. New Hampshire – https://www.oplc.nh.gov/pharmacy/complaints.htm (Unite for Safe Medications)
  31. New Jersey – https://www.njconsumeraffairs.gov/ComplainToBoard/Pages/Pharmacy.aspx (Unite for Safe Medications)
  32. New Mexico – http://www.rld.state.nm.us/boards/Pharmacy.aspx (complaint link on site) (Unite for Safe Medications)
  33. New York – http://www.op.nysed.gov/opd/complain.htm (Unite for Safe Medications)
  34. North Carolina – https://complaints.ncbop.org/Complaint/begin.aspx (Unite for Safe Medications)
  35. North Dakota – https://www.nodakpharmacy.com/complaint/ (Unite for Safe Medications)
  36. Ohio – https://www.pharmacy.ohio.gov/Forms/Complaint.aspx (Unite for Safe Medications)
  37. Oklahoma – https://www.ok.gov/pharmacy/complaints.html (Welcome to Oklahoma's Official Web Site)
  38. Oregon – https://www.oregon.gov/pharmacy/Pages/complaints.aspx (Unite for Safe Medications)
  39. Pennsylvania – https://www.dos.pa.gov/Pages/File-a-Complaint.aspx (Unite for Safe Medications)
  40. Rhode Island – http://www.health.ri.gov/complaints/ (Unite for Safe Medications)
  41. South Carolina – https://www.llr.sc.gov/pol/pharmacy/complaint.aspx (Unite for Safe Medications)
  42. South Dakota – https://doh.sd.gov/Boards/Pharmacy/Complaints.aspx (Unite for Safe Medications)
  43. Tennessee – https://www.tn.gov/health/health-program-areas/health-professional-boards/pharmacy-board/pharmacy-board/complaints.html (Tennessee State Government)
  44. Texas – https://www.pharmacy.texas.gov/consumer/complaint.asp (Texas State Board of Pharmacy)
  45. Utah – https://dopl.utah.gov/complaints.html (search “pharmacy”) (Unite for Safe Medications)
  46. Vermont – https://sos.vermont.gov/boards-and-commissions/board-of-pharmacy/complaints/ (Unite for Safe Medications)
  47. Virginia – https://www.dhp.virginia.gov/Enforcement/Complaints/ (Unite for Safe Medications)
  48. Washington – https://www.doh.wa.gov/LicensesPermitsandCertificates/ProfessionsNewReneworUpdate/Pharmacist/ComplaintProcess (Unite for Safe Medications)
  49. West Virginia – https://www.wvbop.com/public/complaint/ (Unite for Safe Medications)
  50. Wisconsin – https://dsps.wi.gov/pages/selfservice/complaint.aspx (search pharmacy) (Unite for Safe Medications)
  51. Wyoming – http://pharmacyboard.wyo.gov/complaint/ (Unite for Safe Medications)

Additional Support

If you have questions about your order, prescription, or service experience, you may also contact White Label Pharmacy directly:

Email

info@whitelabelpharmacy.com

Phone

Toll Free (833) 789-3305Local: (940) 289-4966Fax: 9402872313

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Email: info@whitelabelpharmacy.com
Phone number:
Toll Free (833) 789-3305
Local: (940) 289-4966
Fax: 9402872313

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